If you have questions about your subscription, you can contact customer service. They can provide you with more information about your account, as well as help you find the right channel for you. You can also access their website, and learn about special features such as their live sports play-by-play coverage.
When you first sign up for the service, you"ll receive a three-month trial period. During this time, you"ll be able to listen to over 150 different radio stations, as well as listen to a handful of exclusive podcasts. However, if you decide that you don"t want to continue using SiriusXM, you can cancel your subscription. To do this, you can go online, call customer service, or text the company.
As far as the phone goes, you can call the company at a number that"s been put on their website, or you can call the company"s toll-free line. If you opt to call, you"ll need to tell them what your account ID is. This is the same ID you"ll need to enter into the online account center. Once you have your account number, you can begin to cancel your subscription.
SiriusXM has recently rolled out a new mobile app that will let you manage your subscription from anywhere. You can also use the app to locate your nearest parking spot and check out available electric vehicle charging stations. Other features include a search feature, which helps you find the best gas prices. In addition to this, the app offers the chance to save your favorite radio stations.
Although it"s not exactly a surprise, SiriusXM doesn"t have a particularly great cancellation policy. Their customer service representatives aren"t the most helpful, and the process for requesting a refund isn"t very smooth. Some customers have even been told that they owe money because of a lack of flexibility.
While the SiriusXM customer service phone number is handy, they don"t offer the option to cancel through chat. Several companies have added this functionality, including Barnes and Noble and Ashley HomeStore. Even though the chat-style customer service is a fun way to connect with a representative, the actual conversation isn"t always that easy to have.
While the chat-style customer service is a nice addition to the service, the fact that it"s not offered directly by the company means that you may have to try several different ways before you get the information you need. A more direct method is to call the company"s toll-free number, and you can ask the rep to help you cancel your service.
Similarly, while the SiriusXM customer service app might be a cool new feature, it won"t be the easiest to use. The app is more convenient to use when you"re away from home, but you might have to make a few calls to have the information you need.